Steve,
The lack of coverage given to what Djokovic achieved in Paris last year was shocking to me. Something no one had done in half a century: That was a huge page of tennis history written, as was his career Slam. But that's also the strength of Novak's story: he kept fighting all of this, he kept pushing against Nadal and Federer. He never doubted, and he succeeded. As his team told me, it's that chase that kept him hungry. Gebhard Gritsch, his former fitness trainer, thought Novak pays the price for what he did to Nadal and Federer, of taking a place some never thought he would.
What have I learned about Novak? I'd say the need he has to feel like he's always evolving, always improving. He'd always talk about getting better, on and off court. He had Marian Vajda and Boris Becker sometimes at a loss for words just because he couldn't stand to miss a point, couldn't stand not to hit all of his shots perfectly. Also, the need he has to feed his brain: He can't stay still and can't stop learning, and not only about tennis. It’s really a need.
I do think people miss how emotional Novak can be. He has learned to master this side of him, but it's still there. And that's why this machine image is so far from what he is. That's an absurd tag to stick to his game. All the tennis people I talked to praised his touch, how effortless he made it look, how smoothly he moves. Also, Djokovic is an extrovert, and he needs the show because he needs the energy. He can't play alone. He also loves being front and center. He loves the cheers. They all do, but Novak maybe cares more, because also, again, he's more sensitive than others. There's nothing wrong with it, and nothing unusual for a professional sports star.
That's him—that's not a part he’s playing. It’s him when he gets mad on court, snaps when he’s not in the mood and shows his rivals who the boss is. It’s him when he hugs opponents, gives points back signs autographs for every kid and stops to chat with fellow players. I'd sum up what I think people are missing with him by saying he comes with a lot of layers: all genuine, but sometimes much different. As I said in the book, you need to dig a bit deeper to understand the persona. You may like him or not, but that's worth getting right, at least.